When I hear the term “cartel” I generally think of Tony Montana introducing his competitors to his “little friend” not some IT contractor sticking up the government. But, that effectively is what departing federal CIO, Vivek Kundra, asserts is happening today through the procurement process….
experience/channel - the use and flow of a system, where people experience the value of a product
infrastructure/mechanism - the systems and components that enable or drive experiences
owning the experience can afford an opportunity to silently replace the underlying infrastructure over time; this can enable experience drivers to supplant the mechanisms upon which they initially deliver their services, and this play is one of the major sources of competitive tension in today’s tech ecosystem
some infrastructure implementations attempt to create silos and inhibit the migration of experiences across alternative mechanisms
thelocker project aims to provide infrastructure and mechanisms by which experiences can be driven to any number of channels at an individual’s discretion; services will have to compete on experience, but won’t be able to rely upon lock-in and will have to continue competing - thus, the value mechanics have shifted significantly
additional opportunity - there is an entire class of products that can be developed by identifying a set of infrastructure or mechanisms that have inefficient or poor experiences, developing on top of them to resolve those pain points (without the cost of re-creating the entire functionality base up front), and then migrating to new and simpler infrastructure when and if it makes sense to do so within the model of the product